Privacy Policy
At IBPL, we believe great technology should come with a great customer experience — and that includes respecting how we handle the information you share with us.
This Privacy Policy explains what information we collect, why we collect it, and how we protect it. We've tried to write this the way we'd want it explained to us — clearly, honestly, and without hiding behind complicated legal language.
By using https://ibplindia.com/, you agree to the practices described below.
Information We Collect
Information you give us directly
- Name, email address, phone number
- Shipping and billing address
- Payment information (processed securely through our payment partner — we never store your complete card details)
- Order history and product preferences
- Information you provide when contacting our customer support team
Information collected automatically
- Device and browser information
- IP address and approximate location data
- Browsing behaviour on our website
- Cookies and similar tracking technologies
- Information about how you interact with our website and products
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate with you about your purchase and shipping updates
- Provide customer support
- Process returns, refunds, replacements, and warranty-related requests
- Improve our website, products, services, and overall shopping experience
- Send you updates about new gadgets, product launches, restocks, and offers — only if you've opted in
- Prevent fraud, misuse, and unauthorised activity
- Comply with applicable legal obligations under Indian law
We do not sell your personal information to third parties.
How We Protect Your Information
Your data is stored securely using industry-standard security practices. Access to customer information is limited to team members and service providers who need it to process orders, provide customer support, manage payments, or operate our website.
Payment information is handled by our payment gateway partner, ABROLS ELECTRONICS PRIVATE LIMITED, and your complete card details are not stored on our servers.
Who We Share Your Information With
We may share relevant information with:
- Delivery partners — to deliver your order to your address
- Payment processors — to securely complete your transaction
- Service providers — who help us operate our website, email communications, customer support, analytics, and other services
- Warranty/service partners — where required to process product service or warranty requests
- Legal authorities — only when required by applicable law
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate information
- Request deletion of your data, subject to applicable legal retention requirements
- Withdraw consent for marketing communications at any time
To exercise any of these rights, write to us at abrolsvision@gmail.com.
Cookies
Cookies are small text files that help websites remember information about your visit — such as items in your cart, products you've viewed, and certain preferences.
- Essential cookies help the website function properly, including shopping cart and account features.
- Performance cookies help us understand how visitors use the website so we can improve it.
- Functionality cookies remember preferences such as language and other website settings.
- Marketing cookies may help us show you relevant products, offers, and content based on your browsing activity.
Some cookies may be placed by third-party services we use, such as analytics providers, payment gateways, and advertising partners. These services are governed by their own privacy policies.
You can manage or disable cookies through your browser settings. Disabling essential cookies may affect certain website functionality.
Children's Privacy
Our website is not directed at children under 18. We do not knowingly collect personal information from minors.
Changes to This Policy
As IBPL grows, we may update this Privacy Policy from time to time. We'll post the latest version on our website along with the date of the most recent update.
Grievance Officer
In accordance with the Information Technology Act, 2000 and applicable rules:
Name: ABROLS ELECTRONICS PRIVATE LIMITED
Email:
abrolsvision@gmail.com
Address:
Road/Street: Sector -69
City/Town/Village: Noida
District: Gautambuddha Nagar
State: Uttar Pradesh
PIN Code: 201301
We aim to acknowledge grievances within 24 hours and resolve them within 15 days, subject to applicable regulations.
Contact Us
Questions about this Privacy Policy?
Write to us at abrolsvision@gmail.com — we're happy to help.